Terms of service

Effective Date: June 10, 2025

Welcome to Pure Canaan! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to these Terms. If you do not agree, please do not use our site.

General Conditions

  • You must be at least 18 years old or have the consent of a parent or legal guardian to use this site.
  • We reserve the right to refuse service to anyone, for any reason, at any time.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the site or our products without express written permission.

Accuracy of Information

  • We make every effort to display accurate product information, including descriptions, pricing, and availability.
  • We are not responsible if information made available on this site is inaccurate, incomplete, or out of date.
  • The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

Products and Services

  • All products are made in small batches and availability may vary.
  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
  • We reserve the right to discontinue any product at any time.

Pricing and Payments

  • Prices for our products are subject to change without notice.
  • We accept payments through Shopify’s approved payment providers.
  • All transactions are subject to verification and approval before shipment.

Shipping and Returns

Please refer to our Shipping Policy and Return Policy pages for details on order processing, shipping times, returns, and refunds.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Intellectual Property

All content on this site — including images, text, graphics, logos, and product formulations — is the property of Pure Canaan and is protected by copyright and intellectual property laws. You may not use our content without our express written permission.

Disclaimer of Warranties; Limitation of Liability

  • Our creams are natural products made with carefully selected ingredients. However, individual results may vary.
  • We do not guarantee that our products will meet your expectations or that any skin concerns will be resolved.
  • Pure Canaan shall not be liable for any injury, loss, or damages resulting from the use or misuse of our products. Please perform a patch test before full use and consult your healthcare provider if you have any concerns.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Virginia, United States.

Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at any time. Changes will be posted on this page. It is your responsibility to check this page periodically for updates.

Contact Information

For questions about these Terms, please contact us at purecanaan@gmail.com.